The Window Broker is your exterior remodeling specialty store. With over 30-Years of experience, owner/operator Colleen Jones has the expertise and knowledge to help you make the right remodeling decisions. Factory trained, in house professional carpenters combined with experienced, knowledgeable design consultants bring together outstanding workmanship and top of the line energy star premium products. The folks at The Window Broker not only beautify but also ensure energy conservation with each project they contract.
Services
Over the years we've had the pleasure of working with homeowners and businessowners throughout the Greater Binghamton region and northeastern PA. Read some of our customer testimonials below. The Window Broker Inc has installed several windows, siding, and roofing for our home over the past several years. The quality of work and product has always met or exceed my expectations.
The exterior of your home is one of the first things anyone notices when they drive up. Choosing the right window can transform your home from something average to something spectacular, which is why we recommend you get to know the many different types of windows our service professionals install and work with on a daily basis.
Replacement windows not only add superior value to your home, they also make your home feel more like the kind of place you want to spend your free time. Vinyl replacement windows are some of the most popular windows on the market, and for good reason. Our vinyl replacement windows are made to withstand even the harshest weather conditions.
One reason people enjoy casement windows so much is the sense of romance and mystery they add to a home. Much like a door, casement windows open outward with precision and ease. All it takes is one crank of the hand and your windows are open, allowing fresh air, cool breezes and the beauty of nature at its finest into your home like a welcome friend.
Reviews (9)
Christine G.
Dec 26, 2021
Colleen does not return my phone calls anymore. They do not honor the warranty. They replaced almost all of windows that went bad and I had 1 more and she stopped honoring the warranty. I would not do business with them. The only reason for 1 star is I had to select 1 before I could post this review.
J. S.
Sep 20, 2021
Macy D.
Sep 03, 2021
First class service from measuring, showroom, install and final results. Our order was back ordered post-pandemic, but that was industry wide. It took 9 months from order payment to install in 2021. Communication could be improved, however this is a small family business and our concerns were resolved by David. Thank you!
Norm Abrams
Aug 21, 2021
If you want customer service after paying, DON'T go here. Multiple times since we had windows installed we had issues and they were very up front about not caring, telling us things like "were focusing on new customers" or "the job isn't big enough for us to trouble with". Can't think of a poorer business model.
Amie Terry
Jul 14, 2021
I have to give them zero stars. I was quoted for vinyl window vents. They did not replace them but just painted my existing. I still paid them in full as they gave me a 20 year warrantee for the paint not chipping. It has not even been 10 years and they are all peeling and I have called multiple times and been told they will come look. They never have and now they do not return any calls. I should never have paid them!
Andrew Tower
Mar 30, 2021
It just so happens that Window Broker did my neighbors windows, and I talked to a guy about having some window's done at my mom's house. They came over, looked at it, gave me a fair estimate, and they were there today actually (10/16/2020) to start the work, and it looks amazing already with the amount of wood work they had to do. I cannot wait to see the finish of what they're doing. They have awesome communication, and great craftsmanship.
Leslie Schaefer
Apr 12, 2018
Deborah Barner
Apr 08, 2015
Friendly and accommodating during the sale, but lacked follow through and did not live up to the requirements specified in the contract or drawings they provided. They did not clean up the grounds or even the windows they installed. Poor installation on a number of windows causing air leaks, not all the screens fit properly, defective windows were installed and installation of replacement trim was unsatisfactory (unfinished wood, cuts not straight, bad joints) and unprofessional. The installers damaged our homes siding and even removed insulation from behind our siding. The caulking installation was messy and it did not match the window color.
Thomas Stone
Dec 16, 2014
The Window Broker Inc has installed several windows, siding, and roofing for our home over the past several years. The quality of work and product has always met or exceed my expectations. The workers were professional and courteous when it came to interaction with both my wife and I as well as our home itself. I would recommend the company to anyone who is looking upgrade their existing windows, or just looking to spruce up the appearance of their home.