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Ruff Roofing Ruff Roofers provides industry-leading roofing and contracting services to commercial and residential customers in Annapolis, Baltimore, and the Greater Washington DC area. While many roofing contractors rely on outside sub contractors, we don't - and our dedicated, in-house team of highly skilled craftsmen are ready to take-on your next roofing project.

Ruff Roofers has crowned many of Maryland's finest buildings including: The State House, Baltimore City Hall, Baltimore Arena, and various other universities, colleges, hospitals, churches, schools, and residences.
Services
It's all about our people! Ruff Roofers employees share a philosophy of always going the extra mile to deliver on our promise of doing more. Our people and the performance they deliver are the reason why our clients choose to work with us again and again. From project managers to clean-up crews, every employee plays a vital role in the overall coordination of your project.
Since 1939, Ruff Roofers has achieved a solid reputation as a skilled and experienced contractor. Using a philosophy provided by our founder Charles "Buck" Ruff of "creating the standard by which others are judged, " Ruff Roofers is respected among the industry by both colleagues and clients. At Ruff Roofers Inc., we believe our success is primarily based on the service provided by our professionals.
No roof is 100% immune to the damages of hurricanes, heavy winds, rain, hail, snow, and tornadoes. However, proper installation and preventative maintenance prepares your roof for such types of weather emergencies. At Ruff Roofers, we have a dedicated service department that maintains and makes repairs when unexpected disasters strike.
We're proud of our reputation for providing excellent roofing services and a great customer experience since 1939. We had a great experience with Ruff Roofers. From the first site visit, to the planning meeting to the actual installation, the whole team was professional and courteous. Due to a rain delay and a tight deadline, they worked dawn till dusk and replaced a roof in one day and did a great job cleaning up. Very professional and attention to detail. In and out super quick and left my house and yard clean and nail free.
Reviews (26)
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Jason Jones
Jun 26, 2022
Had a great experience using them for our roof replacement. Zack was great to work with and provided lots of information on the roof replacement process! Definitely would recommend! Service: Roof installation
Amanda Smith
Jun 25, 2022
Ruff roofers fixed our roof within 24 hours of a tree falling through it! They did an amazing job and Zack, their estimator, was a pleasure to work with. Highly recommend! Service: Roof repair
Kieran Hegarty
Jun 25, 2022
Zack was excellent to work with. He was responsive to my concerns on wanting to get the roof inspected, and very knowledgeable when providing the inspection results. If we ever need roof work in the future, he will be my first call! Service: Roof inspection
Craig D.
Jun 23, 2022
We had gutters installed from a different company and they were not working right. We had Ruff Roofers come out and they looked at the system and gave us their honest evaluation which we could use to go back and get the other company to admit they did it wrong. Ruff roofers was courteous and understood our situation perfectly. I would recommend them to anybody who asked
Christine Maranto
Jun 21, 2022
Ruff Roofing just replaced a leaking roof for us. After contacting them, they promptly responded. Communication was excellent and the job was scheduled and completed in a very reasonable amount of time. Our contact person was Ryan Nagel, he was great to work with. Highly recommend Ruff Roofing! Services: Roof inspection, Roof installation
Andrea Amrhein
Jun 14, 2022
They came out to take measurements. It was quick and easy, I didn't have to do anything. Couple days after measuring the crew came out and installed the gutters. Everyone was very professional and nice. I got the new gutters because mine were leaking at the seams and I didn't like the slant along the front porch. They took notes during the measurements and when they installed the gutters it was a noticeable improvement. I would definitely recommend Ruff Roofers.
Roberta Herbst
May 31, 2022
We are very pleased with the professionalism of the whole team at Ruff Roofers. From the initial estimate to the completed project all were prompt, courteous and proficient! We highly recommend Ruff Roofers. Services: Roof damage repair, Roof installation
Ken G.
Apr 25, 2022
Requested quote. Sent them my plans for metal roof project. Said they would get quote in a week or so. Never received it. Their "QA" person emailed me asking if I received the quote and how it went. Told them I never got it. They did not respond either. Been 6 weeks at this point. Would not hire them at this point even if they did send the quote due to poor communication. If they were not interested in the job or too busy, should have the decency to say so.
Heather Jovenal
Jan 15, 2022
Had a wonderful experience with Ruff Roofers. They were able to make needed repairs on my roof and gave me a very reasonable quote for when I am ready to have a new roof installed. Service: Roof repair
Jonathan Gottlieb
Dec 25, 2021
We love the design and construction of our total home renovation of a 1979 ranch done 10 years ago, except for the roof. Despite its being only 10 years old, the roof leaked and gutters overflowed from improper installation. We obtained several estimates from Baltimore area well-regarded roofers, and chose Ruff for a total replacement. Their communication and customer-centric values were immediately apparent.

We were amazed at the highly professional individual teams that each handled demolition, membrane installation and metal fabrication. They were on-time, meticulous, and creative where needed. The price was appropriate for the high quality. They were great!
Jaime Kelleher Bancells
Jan 22, 2021
Our family would highly recommend Ruff Roofers, Inc! From start to finish, every team member demonstrated professionalism and worked to ensure that our roof was replaced with ease and efficiency. It gives us peace of mind to know that the care and quality of their work will protect our family for many years to come! This is a company you can trust.
Adam Scott Cook
Nov 10, 2020
Great company. Great workmanship. Recommend them to everyone!
Brie L.
Jul 28, 2020
Ruff Roofers provided outstanding service and kept us updated on every step during the project. The quality of the work was excellent and done within a reasonable time. It was such a pleasure to work with highly professional and quality people. Everyone in the organization I interacted with was courteous and responsive to any questions and concerns. Would highly recommend.
Aaron J. Ferguson
Sep 11, 2019
This was one of the best customer service experiences that I've ever had. They were thorough, comprehensive and responsive. I'm really big on responsiveness. They responded to all of my emails, and within 24 hours. Derek Black was excellent! The quality of my shingles is very good. They did what they said they were going to do when they said they were going to do it. I would definitely recommend Ruff Roofers!
Joanne B.
Jun 27, 2019
This is the company who put on the new roofs for my small townhouse development in the city. Every time it rains there is a swimming pool on my rooftop deck because they didn't build it correctly. It doesn't have enough pitch. When I registered it to be fixed (structural issue) "Vern, " one of the managers in the company lied to my face, standing on my deck, and told me that standing water on your flat roof for 4 to 5 days is "normal" and meets code." Do I look like an idiot?

Finally they agreed to fix it and only did a third of what was agreed to and left. The builder is going with an entirely different company now because these guys are so bad. Beware!
Matt B.
Aug 09, 2018
My roof was leaking during heavy rain and needed a repair. They were able to come out for a site visit 2 days later. The estimator, Nick, was very friendly and stated he would have a quote in 2-3 days. 11 days, and 3 follow up phone calls to the office later, still nothing. I figure they lost interest since it is a small project but I would have liked to know one way or another that they would not quote the project.
Mike V.
Jul 06, 2018
Didn't expect much. wasn't disappointed. I wanted to get an estimate for replacing the roof on my house. Someone calling themselve " Mike " set up an appointment. Morning of the appt, he leaves a message on my answering machine. " can't make the appt. sorry '. Calls a little later and promises to be out in an hour or so. Calls again and says ' somethings are more important than you. I'll swing by later.

Later never comes. haven't heard from him since. A few days later, I get a quality assurance call from Ruff Roofers saying they know I asked for an estimate. Well, when I told them it was a no go, that their employee wasted a day of me hanging around the house waiting for him not to show up. the people on the other end of the line said. ' thanks' and hung up. Not impressed at all with this business. Signed a contract with Rebuild in Columbia. much better service.and good prices too!
Ina E.
May 22, 2018
I've called today to request a estimate and the young lady who received my call was professional and courteous. She said an estimator would be calling in 1 hour!
K. E.
Dec 21, 2016
I used Ruff Roofers for our roofing job two years ago. They also replaced our skylights. I was so please with the work I hired them again. Recently the fascia on the front of our house was damaged in a wind storm. Called them and within a week the job was done! Great company and great people. Thank you Ruff Roofers!
Felina T.
Aug 26, 2016
WOW! Never have I been more pleased with the professionalism, customer service, attention to detail and love for people. I've never felt more secure or safe after having such a secure roof now. "Raise the Ruff Roofers!"
Gary P.
Mar 01, 2016
I hope there work is better then there customer service. They were scheduled to do chimney repairs at our condo. I called and told Amy I wanted a cost for them to do additional work while they were here. She said she would get a cost and call me back on Thursday. I never heard back from her on Thursday and on Friday I called and left 3 messages for her to call me.

Again I never heard back from her. On Monday I called 2 times and left messages and again I never heard back from her. Here it is Tuesday and they are here doing the repairs and I still have not received a call back. As I said I hope there work is better then there customer service.
Shaun M.
Feb 25, 2015
I'm sure that they do excellent work, but their estimate was significantly higher than the other estimates that we received. Very expensive. Edit: Apparently there was a mis-communication. We ended up going with Ruff Roofers. They did a great job and our roof doesn't leak anymore.
Jonny F.
Oct 27, 2014
Haven't had work done yet but Emily was kind and knowledgable and said they would set up a consult right away. She assured me if it wasn't something they could help with they would connect me with a company they work closely with that would be able to do the work! Professional friendly can't wait for my estimate!
Jerry Parks
Aug 19, 2014
What can I say, these guys are the real deal. Maybe it's that other contractors, namely roofers I have used in the past were that bad, who knows? They were not lightning fast to get our to my home, but what reputable company is? When I thought about it, the guys that came the same day were the guys that you'll probably never see again. After gathering 4 estimates, I went with the guy I felt most comfortable with.

Their price was in the middle but fair. The job went off without a hitch and they were in and out of my 8,000 SF home in 2 days. They were safe and cleaned up great.

Kudos to the team and congrats on their rich history.
Ray E.
May 17, 2014
Ruff Roofers just finished my new roof today and it looks amazing!.the crew cleaned up all the debris and nails from the old roof. They finished the job in less than 12 hours. I will recommend Ruff Roofers to anyone.
Ms. Matthews
Sep 09, 2010
I called Ruff Roofers and several other local roofers. Ruff was the only one to call back and I was so glad they did. Everyone was knowledgeable and friendly. They finished the re-roof on shcedule and on target with the price they quoted. I would recommend them to everyone.