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Your Trusted Partner for Exterior Home Remodeling in Johnson City
At The Window Broker, we specialize in transforming homes through expert exterior remodeling solutions. With over three decades of experience serving Johnson City, our team combines craftsmanship and energy-efficient expertise to deliver lasting value. Our in-house carpenters and design consultants work closely with homeowners to select premium products like Soft-Lite Windows and energy-efficient patio doors that enhance both aesthetics and functionality. We prioritize personalized service, ensuring every project aligns with individual needs while withstanding local climate challenges. From initial consultation to final installation, our commitment to quality and customer satisfaction remains unwavering.

Owner Colleen Jones leads our team with a focus on building lasting relationships rooted in trust and superior service. By offering comprehensive solutionsincluding window replacement, door installation, roofing, vinyl siding, and deckingwe simplify the remodeling process for our clients. Our free in-home estimates empower homeowners to visualize transformations before investing, while our proven track record of exceeding expectations speaks to our dedication to excellence. For over 30 years, weve been the trusted choice for enhancing curb appeal and home value in the Johnson City community.
Services
Window Replacement Door Installation Roofing Solutions Vinyl Siding Decking Services
Highlights and features
  • We offer over 30 years of exterior remodeling expertise.
  • Our in-house carpenters ensure precise, professional installations.
  • We provide free in-home estimates for personalized planning.
  • Our products are designed for local climate durability.
  • We guarantee customer satisfaction with every project.
What people say
Quality of work Professional and courteous Exceed expectations Energy savings Improved home appearance
Update Listing
Services
Window Replacement
Upgrade your home with energy-efficient windows that enhance natural light and reduce utility costs. Our expert team installs premium Soft-Lite Windows tailored to your homes style and climate needs. We ensure precise fitting and seamless integration with your existing structure for long-lasting performance.
Roofing Solutions
Protect your home with durable roofing systems designed for longevity and weather resistance. We offer new roof installations and replacements using high-quality materials that meet local building codes. Our solutions improve insulation and add value to your property while backed by a comprehensive guarantee.
Vinyl Siding
Enhance curb appeal with low-maintenance vinyl siding that withstands harsh weather conditions. We provide a range of colors and styles to match your homes aesthetic. Our installation process ensures proper insulation and a flawless finish that boosts energy efficiency and visual appeal.
Door Installation
Improve security and style with energy-efficient entry and patio doors. We offer custom solutions that complement your homes architecture while optimizing thermal performance. Our professional installation guarantees smooth operation and enhanced durability for lasting satisfaction.
Decking Services
Create outdoor living spaces with our durable decking solutions designed for comfort and longevity. We use premium materials that resist fading, staining, and moisture damage. Our team builds decks that seamlessly extend your homes interior while meeting safety standards and aesthetic preferences.
People
Colleen Jones
Owner
Colleen Jones leads The Window Broker with over 30 years of industry experience, focusing on quality craftsmanship and customer satisfaction. Her hands-on approach ensures every project meets rigorous standards while delivering personalized service tailored to client needs.
Questions
What services does The The Window Broker offer?
We specialize in window replacement, door installation, roofing, vinyl siding, decking, and stone veneer solutions for exterior home remodeling.
Do you provide free estimates?
Yes, we offer free in-home estimates to help you plan your remodeling project with no upfront commitment.
What areas do you serve?
We primarily serve Johnson City, NY, and surrounding areas with reliable exterior remodeling solutions.
Are your products energy-efficient?
Yes, we install energy-efficient windows, doors, and siding that reduce utility costs and improve home comfort.
How long has The The Window Broker been in business?
Our team brings over 30 years of combined experience in exterior home remodeling and construction services.
Reviews (7)
Christine G.
Dec 26, 2021 Report
Colleen does not return my phone calls anymore. They do not honor the warranty. They replaced almost all of windows that went bad and I had 1 more and she stopped honoring the warranty. I would not do business with them. The only reason for 1 star is I had to select 1 before I could post this review.
J. S.
Sep 20, 2021 Report
Warrantees are not worth anything here- they will give you one and once you pay, you will never get them to honor it.
Macy D.
Sep 03, 2021 Report
First class service from measuring, showroom, install and final results. Our order was back ordered post-pandemic, but that was industry wide. It took 9 months from order payment to install in 2021. Communication could be improved, however this is a small family business and our concerns were resolved by David. Thank you!
Norm Abrams
Aug 21, 2021 Report
If you want customer service after paying, DON'T go here. Multiple times since we had windows installed we had issues and they were very up front about not caring, telling us things like "were focusing on new customers" or "the job isn't big enough for us to trouble with". Can't think of a poorer business model.
Amie Terry
Jul 14, 2021 Report
I have to give them zero stars. I was quoted for vinyl window vents. They did not replace them but just painted my existing. I still paid them in full as they gave me a 20 year warrantee for the paint not chipping. It has not even been 10 years and they are all peeling and I have called multiple times and been told they will come look. They never have and now they do not return any calls. I should never have paid them!
Andrew Tower
Mar 30, 2021 Report
It just so happens that Window Broker did my neighbors windows, and I talked to a guy about having some window's done at my mom's house. They came over, looked at it, gave me a fair estimate, and they were there today actually (10/16/2020) to start the work, and it looks amazing already with the amount of wood work they had to do. I cannot wait to see the finish of what they're doing. They have awesome communication, and great craftsmanship.
Leslie Schaefer
Apr 12, 2018 Report
Contracted them for windows, roof and siding. Could not be happier. Quality products within our budget. Installers were knowledgeable and friendly. Worksite was clean at each end of workday. Would recommend them in a heartbeat!