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Your Trusted Houston Roofing Experts
New Image Roofing & Construction has been Houston's trusted roofing partner since 2003, specializing in residential, commercial, and industrial roofing solutions. Founded by veteran-owned Mark Dickerson, our team combines decades of industry experience with premium materials like GAF and Owens Corning to deliver durable, code-compliant installations and repairs. We excel in storm damage restoration, flat roof silicone coatings, and insurance claim navigation, backed by a satisfaction guarantee and 20-year warranties.

With a focus on energy-efficient systems and emergency 24/7 services, we serve Houston and surrounding areas, maintaining an A+ BBB rating and top Yelp/Google reviews through personalized service and transparent communication. Our hands-on approach ensures every project meets exacting standards, from initial inspection to final cleanup.
Services
Residential Roofing Commercial Roofing Storm Damage Repair Roof Replacement Flat Roof Coatings Insurance Claims Emergency Repairs Roof Maintenance Silicone Coating Roof Inspections
Details
  • Year established: 2003
Highlights and features
  • Locally owned company dedicated to serving Houston communities with integrity
  • Experienced team with 20+ years of roofing expertise and certifications
  • Fast 24/7 emergency restoration minimizing property downtime
  • Expert insurance claim assistance with hassle-free processing
  • Energy-efficient silicone coatings with 20-year durability guarantees
Associations and certifications
  • Licensed Texas Contractor
  • BBB A+ Rating
What people say
Outstanding service Professional manner Fast and efficient Knowledgeable and friendly Great clean up job
Services
Residential Roofing
We provide comprehensive residential roofing solutions including installation, repair, and replacement for asphalt shingles, metal, tile, and flat roofs. Our team uses premium materials from GAF and Owens Corning to ensure durability against Houston's weather. With free inspections and insurance claim assistance, we offer energy-efficient upgrades and maintenance plans to extend roof lifespan while maintaining aesthetic appeal and structural integrity.
Commercial Roofing
Our commercial roofing services specialize in flat roof systems, TPO, EPDM, and silicone coatings for Houston businesses. We offer energy-efficient solutions that reduce cooling costs by up to 20% while providing 20-year warranties. Our team handles new installations, leak detection with non-invasive equipment, and emergency repairs with minimal business disruption. Certified for Firestone and Carlisle systems, we guarantee 100% satisfaction on all commercial projects across Texas.
Storm Damage Repair
We provide 24/7 storm damage repair services for Houston homes and businesses, specializing in hail, wind, and water damage restoration. Our experts conduct detailed damage assessments, document findings for insurance claims, and perform emergency tarping to prevent further damage. With specialized training in identifying hidden roof issues, we ensure complete repairs that restore structural integrity and prevent future leaks while working directly with insurance providers for seamless claims processing.
Roof Replacement
Our full roof replacement services cover residential, commercial, and industrial properties with options including asphalt shingles, metal systems, and silicone-coated flat roofs. We handle complete tear-offs, substrate repairs, and installations following strict safety protocols. Offering free inspections and customized plans, we use premium materials with industry-leading warranties. Our process includes detailed cost breakdowns, financing options, and scheduled maintenance plans to maximize roof longevity in Houston's climate.
Roof Coatings
We specialize in commercial silicone roof coatings that extend roof life by up to 20 years without replacement. Our spray-on system provides waterproof protection against ponding water, reduces energy costs by 20%, and meets CRRC cool roof standards. This eco-friendly solution offers half the cost of replacement with tax advantages for business owners. We apply coatings to EPDM, TPO, metal, and concrete roofs, ensuring seamless protection and energy efficiency for Houston's commercial properties.
People
Mark Dickerson
President & Founder
With 20+ years in roofing, Mark founded New Image Roofing in 2003 after military service. He oversees operations, combining construction expertise with customer-focused service. His hands-on approach ensures quality control while navigating insurance claims complexities.
Questions
What roofing services do you offer in Houston?
We provide residential, commercial, and industrial roofing services including installations, repairs, replacements, storm damage restoration, and silicone roof coatings across Houston and surrounding areas.
How do you handle insurance claims?
Our team guides clients through the entire insurance process, providing detailed damage reports, documentation, and direct communication with adjusters to maximize coverage for storm-related repairs.
What are signs I need roof repairs?
Look for missing/cracked shingles, granule loss, interior leaks, sagging roof lines, flashing damage, or gutter issues. Contact us immediately for a free inspection to prevent costly water damage.
Do you offer financing options?
Yes, we provide flexible financing solutions for residential and commercial roofing projects to accommodate various budgets while maintaining quality workmanship and materials.
Are you available for emergency repairs?
Our 24/7 emergency service responds promptly to storm damage and urgent roofing issues, offering temporary protection and scheduled repairs to minimize property risks.
Reviews (13)
Tim Katie Qualls
Mar 08, 2022 Report
We worked with Mark for having our roof replaced after noticing a small leak. He helped guide us through the process of working with our insurance company for some coverage. When we finally decided to replace the whole roof with Insurance covering only partial Mark was helpful in getting us in the schedule quickly so we could save on some cost given prices are going up. He communicated with us the timeline and when the weather caused a delay he continued to provide us updates.

The morning of the job his crew arrived prompt at the time expected. The job took nearly 2 days and on the final day our house looked as if nothing had been touched. They cleaned up and left no trash behind. We really enjoyed working with Mark and his company and would recommend them for any roofing job!
Robin Denninger
Nov 27, 2019 Report
MARK was extremely helpful, thoughtful and walked me through all that would be involved with the roof replacement, costs and timing. His crew was efficient and did a good job of cleaning up. Mark has excellent follow up and was very responsive to my need to replace the roof quickly. Mark is extremely knowledgable about roofing. In addition Mark recommended an agent who was able to find me a great policy that reduced my insurance substantially! Mark and his wife Alex make a great team and I highly recommend New Image Roofing.
Sue Warwick
Jun 05, 2019 Report
Best roofing company in Houston hands down. New Image has replaced two of my roofs and one for my son, the service has been stellar. I always dealt personally with Mark, the owner, and can testify to his professionalism in all stages of the operation. Mark will patiently educate and guide you throughout the process. Roofs were completed in one day with a minimum of mess and distraction, any concerns are immediately addressed through Mark directly by phone.

Mark communicated directly with insurance companies and was my best advocate. If you have any followup problems or concerns Mark will expeditiously address those as well. I give New Image my blanket endorsement to family and friends and wouldn't hesitate to call them in the future.
Gemma Cornish
May 02, 2019 Report
New Image Roofing were so professional and helpful during the whole claim process, I wouldn't hesitate to recommend them. I was dreading having to file a claim and deal with the roof replacement process but Mark was so knowledgeable, readily available always answering his phone and my questions. The crew that did the work were in and out in less than 2 days with minimal disruption and left my yard cleaner than when they arrived! A great local company!
Candace D.
Aug 08, 2017 Report
I feel so lucky to have found this roofer! Long story short, I'm an Insurance Agent and I had a client who had shingles missing. Upon notifying her about the mandatory repair requested by Underwriting to continue coverage, she was quite upset after having just switched insurance companies. I called around town looking for someone to give her a quick estimate - all I got were answering services. Days went by - no calls to me or the insured.

I stumbled across New Image Roofing and the insured had a swift response and is happy with her estimate. I will refer these guys to fellow Insurance Agents and anyone in the market needing roof repair! Definitely my new go-to for a long time as long as the service stays as splendid as they've been so far.
Zhiyong Wang
Mar 18, 2017 Report
I had a great experience with New Image Roofing. They put a complete new roof on our house and garage in Aug. 2015. Alex was the sales manager and she is courteous, knowledgeable, timely, and efficient. Alex explained the process, answered all our questions extremely patiently, and guided us through the hard part of dealing with the insurance company. Mark and Alex made well-informed choices on the roofing materials.

New Image installed our roof in one day and did a very nice job. The yard was immaculate after the crew left our house. The high quality of their job has just been tested by a tornado touchdown in our neighborhood on Feb. 14, 2017. Our roof did not lose any shingles and no leakage was found. I would highly recommend New Image to anyone. Thumbs up.
Barbara Mauldin
Aug 17, 2016 Report
We are so pleased with our new roof. My husband found this company during a Google search. The pricing was very competitive and Alex made some great suggestions to help us decide on color and materials. She was very open and honest and always readily available when we called. We appreciated her great follow-up - she was never happy until we were happy!
Lori L.
Jul 10, 2016 Report
Mark was fantastic to deal with and greatly assisted us with our insurance claim. Jose and his crew did an awesome job. They were punctual, completed the job on time and did a great job cleaning up. The roof looks great! We would definitely recommend New Image Roofing.
Ronald Deluga
May 05, 2016 Report
New Image Roofing just completed our roof. They did an outstanding job from start to finish, it was like they almost were not here, except for the new roof of course. The clean up was immaculate and the new roof looks awesome even down to the small details. This was a fairly large job on a very steep roof and Mark's team knocked it out in a day and a half. It is great when a company is large enough to really knock out the work and small enough that when you call them you get to talk to the owner. I have already recommended New Image Roofing and Mark's team to several of my co-workers.
James Freund
Mar 31, 2016 Report
New Image Roofing replaced our roof after receiving hail damage. Mark was professional and very easy to work with. He thoroughly explained our insurance claim and answered all questions we had. He was very honest and knowledgeable. Our roof looks great and everything was picked and cleaned up very well.
Grace Laird
Jun 29, 2015 Report
New Image Roofing did an excellent job. they helped us deal with our insurance company and replaced the roof quickly! Mark was very knowledgeable and easily available for any questions. He helped us throughout the process. The crews are fast, and clean up nicely. I would recommend New Image Roofing to anyone needing a new roof or repair.
Stuart Vardaman
Feb 27, 2014 Report
Mark and his team of roofers were quick, efficient, and did great work. I solicited 3 quotes to replace the entire roof of our house we recently bought. I ended up choosing to go with New Image because Mark and his wife came out in-person, explained their quote to me, and made me confident in their company's ability to perform the work we needed at the quality we expected. Mark's team finished the vast majority of the work on our two story house in one day; they finished early in the morning of the second day.

I walked my roof after they were done and was genuinely impressed with the quality of the work, and I have no doubt the roof will last for many years to come. We only had one minor issue over the course of the project, but Mark resolved the issue quickly in a professional manner. In my opinion, you can tell great companies from good/regular ones by the way they handle issues. New Image Roofing is a great company with great people, and I will hire them to do any roofing I may need done in the future. I highly recommend Mark and New Image Roofing.
Charlie J.
Dec 03, 2012 Report
Excellent! Mark did a fantastic job in replacing our roof. We found some leaks and could see we had lost some shingles, so called around for quotes. We had several companies come and give us quotes for replacement, and all were pretty good but Mark really stood out with his approach. He explained all the problems thoroughly and had the quickest turn around of all the companies. He took complete ownership of the project and kept me well informed of developments, Mark was proactive in communicating with me and was always very easy to get a hold of.

Mark had his crew there on time, and they finished ahead of schedule. The materials arrived in the morning and the crew had finished by late afternoon. Brilliant! I have never seen such an efficient crew, every roof replacement I have seen in my neighborhood has taken two days, New Image Roofing did it in one. The warranty is also longer and better than the other companies were offering. I am very happy with the work and would gladly recommend New Image roofing to anyone. Thank you!