Fidelity Roof

Business Details

50+ Years

experience

Emergency

services

Your Trusted Partner for Roofing Solutions in Oakland, CA

Fidelity Roof has been a trusted name in Northern California's roofing industry since 1948, delivering comprehensive solutions for commercial, retail, industrial, and residential properties. With over 70 years of experience and completion of 10,000+ projects, our team combines technical expertise with a commitment to quality, offering services ranging from roof maintenance and leak repair to solar integration and LEED-certified systems. Our principals and management team collectively bring over 200 years of specialized knowledge in waterproofing and roofing, ensuring practical, cost-effective solutions tailored to each client's needs.

As a licensed California contractor with NRCA membership and C-39, B, C-43, C-46 classifications, we prioritize durability, compliance, and customer satisfaction. Our preventative maintenance programs, emergency leak response services, and partnerships with solar experts reflect our dedication to innovation and long-term client relationships. Testimonials from satisfied clients, including a San Francisco hotel that saved significantly through our diagnostics, underscore our reputation for resolving complex roofing challenges efficiently.

Services

Commercial Roofing Roof Maintenance Solar Roofing Waterproofing Garden Roofs Leak Repair Roof Replacement Sheet Metal Fabrication Energy-Efficient Design LEED Certification Support

Details

Year established: 1948

Highlights and features

Over 70 years of Northern California roofing experience
Licensed & insured since 1948 with C-39, B, C-43, C-46 classifications
200+ years of combined team expertise in waterproofing and roofing
LEED-certified project support and sustainable design capabilities
24/7 emergency leak response services for commercial properties

Associations and certifications

NRCA (National Roofing Contractors Association)

What people say

Saved significant money Permanent roofing consultant Expertise in leak detection Durable solutions Professional team

Website

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Services

Commercial Roofing

Fidelity provides comprehensive commercial roofing solutions including new construction, replacements, and maintenance. Our services cover built-up systems, single-ply membranes, and metal roofing. We specialize in code-compliant installations that enhance building longevity while meeting LEED certification requirements.

Roof Maintenance

Our maintenance programs include annual inspections, debris removal, and condition documentation. We identify issues early to prevent costly repairs, offering warranties on all maintenance work. Commercial clients receive free initial assessments to customize service plans.

Solar Roofing

We design and install solar-compatible roofing systems that maximize energy efficiency. Our team coordinates with solar partners for end-to-end solutions, ensuring watertight installations that comply with NRCA standards and California's Title 24 energy codes.

Waterproofing

Fidelity specializes in waterproofing parking garages, walk decks, and vertical joints. We use elastomeric coatings and hot rubber membranes to create durable barriers. Our leak investigations include detailed documentation to prevent recurring issues in both residential and commercial properties.

Garden Roofs

We install eco-friendly garden roofs that improve insulation and stormwater management. Our systems include lightweight growing mediums and drought-resistant vegetation. These roofs reduce urban heat effects while providing aesthetic and environmental benefits for commercial properties.

Questions

Do you offer emergency roof leak services?

Yes, we provide emergency leak response for commercial properties and residential clients with active warranties.

What areas do you serve?

We operate throughout Northern California, including the Bay Area, Sacramento, Sonoma, and Fresno counties.

Are financing options available?

We do not offer direct financing, but we help clients understand California solar rebates and tax credits.

Do you handle both residential and commercial projects?

Yes, we serve both sectors with specialized solutions for homes, hotels, industrial buildings, and retail spaces.

What certifications do you hold?

We are NRCA members and hold California contractor licenses #156017 (C-39, B, C-43, C-46).

Can you assist with LEED certification?

Yes, we support LEED-NC, LEED-EB, and other certifications through energy-efficient roofing and sustainable material selection.

Reviews (5)

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John L.

Sep 23, 2019 Report

I had a roof leak that needs to be investigated. Weston from the company sent a couple of people to investigate. They came out for an hour and charged me about $400. They did not actually locate the source of the leak but recommended breaking stuccos and installing new saddles which would cost over $6K and would not provide any guarantee. I got a second opinion from another roofing company where their crew located the source of the leak and repaired them for under $500. It was tested for leak and no issue was found. I'm relieved I didn't use Fidelity Roof and spend the $6K.

Diego M.

Aug 27, 2019 Report

NOT respectful! Contacted their office today to see if someone could come over and give us an estimate and before I could even finish my sentence or explain what I was looking for I was told "no" we do not take any new construction jobs at the moment. Good luck finding new customers!

Dorsey M.

Apr 07, 2019 Report

Because consistently good service from a company is rare rather than frequent, I feel obliged to credit any company that walks the extra mile to maintain good standards and demonstrate professional integrity; hence, this review. Every person with whom I was in contact several times at Fidelity--Tisha (office), Jim Wheeler (Foreman), and Matt Malin (Supervisor )-- consistently demonstrated efficiency, graciousness, and an interest in resolving whatever concerns I had.

I liked the feeling of being able to trust that what I was hearing was honest, straightforward and as expert as they come. When these people say they will contact you by a certain time, trust that they will. Ah, that other companies would follow the Fidelity Roofing Company standard!

Aimee J.

Dec 10, 2017 Report

Considering the average response time for contractors these days, and the onset of the rainy season, we did not expect to get an estimate, much less a complete roof this season. The answering service was polite and informative, and our contractor Chip responded early and often. We needed a new roof on our home, and an integrated gutter system, as well as a roof on the garage on our rental unit. The estimates were accurate, and Chip was very communicative.

Both properties were scheduled within a month of our first call. The crew was punctual, polite, professional, and they cleaned up meticulously after both jobs. I could not come up with a single complaint about our experience with Fidelity. Highly recommend.

LeVar H.

Nov 28, 2017 Report

Overall great experience and highly recommend! My wife and I noticed a small moist separation in our living room ceiling the week of thanksgiving. In a frantic we called numerous companies to try and get a roofer to come take a look for a possible leak and found that almost everyone was booked for a good 4-5 months out. Thats when I came across Fidelity Roof Company, spoke with Matt and he understood my dilemma and sense of urgency and was able to squeeze us into their busy schedule and get someone out to us in 24 hours.

The guys he sent were friendly and very efficient. They ended up uncovering the leak which was caused by deteriorated sealant around the base of a vent on the roof and fixed it within 10 minutes max. Great experience!